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  • Graytly Made Treats
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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Cancellations must be made 72 hours in advance. Full refund issued if cancelled 72 hours prior to event. If cancelled within 72 hours 50% Deposit will be issued. If cancelled within 48 hours no refund will be issued.  
  • 50% Deposit due at Booking; Balance due 48 hours before event.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Unlawful behavior, hate speech, bullying, promotions, spam, etc. is strictly prohibited.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.


Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

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